Welcome Nature’s Source Customers!

welcomeWe look forward to serving you as a new customer of NS Water Company, and authorized distributor of “The Water Guy”™. If you are interested in learning more about “The Water Guy”™, you can visit our About Us page.

We understand that you may have several questions about your service, billing, and products. We have answered some of our new customers’ frequently asked questions on our website. Although these are the most frequently asked questions we get from our new customers, we welcome any additional questions you may have for us at “The Water Guy”™ and encourage you to contact us.





Below are instructions to create an account on our E-Store, which will allow you to perform various tasks such as schedule an additional delivery, add product to an existing delivery, view your account information, pay your bill, and view our products.

  1. ben-emailGo to the “Create an Account” page.
  2. Enter your account number (Found on your welcome packet or latest invoice. If you don’t know your account number, please call 800-924-6841). Enter your zip code (you may choose from your billing zip code or your delivery zip code).
  3. Click Sign Up.
  4. Create a username, password and enter the email address you would like associated with your account.
  5. Click Activate Account.
  6. You will receive a confirmation message that your account has been activated successfully.
  7. Click the Sign in link and use the username and password you just created to log in to your account.
  8. If you are having trouble setting up your account, please contact us at 800-924-6841.